PRIVACY & POLICIES

Security University recognizes the importance of protecting the private information of visitors to our Web site. The policy statement below outlines our commitment to ensuring your privacy, whether you communicate such information via our Web site, by filling out online surveys, sending e-mail or voice mail. Please read the following carefully. If you have any questions or concerns, please send us an e-mail at info@securityuniversity.net.

Gathering and Use of Information
Security University will never willfully disclose any personally identifiable information about our Web site visitors to any third party without first receiving the user's permission.

Visitors to the Security University Web site may voluntarily supply certain personally identifiable information in connection with (i) prospective client surveys and requests for information, (ii) contest or sweepstakes registration, (iii) subscription registration for sites or services which require subscription (such as e-mail newsletters), (iv) on-line or e-mail requests for services. In addition, personally identifiable information is voluntarily provided in connection with certain content submissions, such as discussion forums, bulletin boards, comments and suggestions, or voting. Security University may use such information only for conducting the activities stated above, for internal marketing and promotional purposes.

Third Party Access to Personal User/Client Information
Security University may grant access to private user and/or client information only under the following circumstances: (i) The user has explicitly indicated that personal information may be provided to select third parties (for the purposes indicated at such time of assent). (ii) Such information is required in order to fulfill services for Security University clients (for example; information required by vendors of equipment provided to the client). The extent of such use is always explained at the time a site visitor provides such information. If the visitor does not want this information collected and used by us for the disclosed internal purposes, the visitor is given an opportunity to "opt-out." Our visitors need to recognize, however, that under certain circumstances, if they select to "opt-out" they may not be eligible for certain activities for which the personally identifiable information is needed. (For example, if a contest participant elects to "opt-out" on permitting us to collect and use their personal information, we cannot contact them if they win without using such information.) We do not collect personally identifiable information from our visitors other than what is supplied to us on a voluntary basis.

Tracking and Use of Cookies
Security University may use special browser features to store information locally on a visitor's computer. This information is stored in a "Cookie" file, and may include the user's name, identifying information and preferences for viewing the Web site. The use of cookies allows the user to customize their experience of the Web site, and can save steps when filling out multiple forms that require the same information. Cookies are an optional feature; to learn how to "opt out" from cookies, please refer to your browser's documentation.

Our Client Information Privacy Policy
Some areas of our Web site are restricted to active clients of Security University. Such areas may require a username and password combination to access them. All of the above tenants apply to our clients.

Acceptance of these Security University Privacy Policy Terms and Conditions
By using this site, you signify your agreement to the terms and conditions of this Security University Privacy Policy. If you do not agree to these terms and conditions, please do not use the site. We reserve the right, at our sole discretion, to change, modify, add or remove portions of this policy at any time. Please check this page periodically for any changes. Your continued use of Security University following the posting of any changes to these terms shall mean that you have accepted those changes. If you have any questions or concerns, please e-mail us at info@securityuniversity.net.

Security University Training Class Cancellation and Refund Policy

1. A company or individual may cancel a Security University class without penalty by giving Security University written notice (to verify for refund) at least 20 business days prior to the scheduled starting date of the class. The exception is if "special considerations" are provided for the attendee via emails or verbally and are confirmed between SU and attendee or company, for participation in class or classes. Those special registrations will have a credit voucher for future classes.

2. If a company or individual cancels a specific class and requests a refund, without at least 10 business days notice prior to the starting date of the class, the company or individual will be assessed a 25% cancellation fee. Please fax cancellations to 203-357-7745.

or If a company or individual cancels a specific class and requests a refund, without at least 5 business days notice prior to the starting date of the class, the company or individual will be assessed a 50% cancellation fee. Please fax cancellations to 203-357-7745.

3. A company or individual may reschedule a Security University class without penalty by giving Security University written notice at least 7 business days prior to the scheduled starting date of the class. Please fax reschedules to 203-357-7745.

A company or individual may reschedule a Security University class without penalty by giving Security University written notice at least 3 business days prior to the scheduled starting date of the class, but will be assessed a $100 change fee. Please fax reschedules to 203-357-7745.

4. If a company or individual does not attend (no shows) a class. The company or individual will be assessed 100% "no show" fee, but the attendee can reschedule the same class for 25% of the class fee.

5. If an attendee starts class but must leave due to a medical (for himself or his family) emergency, SU will provide another seat in the same class topic without charge.

6. If an attendee must leave class prior to the 3rd day, because management needs them to return to work, 25% of the class fee (less materials and books) can be requested as long as the class value has not be compromised (falls below the 3-1 student ratio). No additional dollars will be refunded if they attended 3 days or greater.

7. Security University reserves the right to cancel class at any time. If this happens, Security University will refund the class fee in full within 30 days if a class cannot be rescheduled. Security University liability is limited to the class fee only. Security University cannot be held liable for other related expenses, i.e., airfare, airline penalties, lodging, etc.

8. Previous Credit and Training for Veterans and Eligible Persons
Upon validation of previous credit Security University will evaluate and maintain a written record of the previous education and training of the veteran or eligible person and clearly indicates that appropriate credit will be given for the previous education and training, with the training period shortened proportionately and the veteran or eligible person and the Department of Veterans Affairs so notified.

Grievance Policy

A student may lodge a complaint either verbally or in writing to the instructor or administrator, outlining the details of the complaint. The person receiving the complaint must:

• Remit the complaint immediately to the Student Services manager
• Attempt to resolve the complaint

If an oral complaint is not resolved within a reasonable time period, a complaint may be submitted in writing.

Within ten days of receiving the complaint, the school will provide the student with a written response with a summary of the investigation and the deposition. If the complaint is rejected, supporting documentation for the reasoning behind it will be presented.

In no way will the student's rights or remedies be waived. Any document signed waiving these rights is void.

Students may also file complaints with the Commonwealth of Virginia SCHEV & Department of Education.

Linda H. Woodley, M.Ed.
Director, Private & Out-of-State Postsecondary Education
State Council of Higher Education for Virginia
James Monroe Building
101 N. 14th Street, 9th Floor
Richmond, VA  23219

Office phone: 804-371-2938
Fax phone: 804-786-2027 or 804-225-2604
E-mail: lindawoodley@schev.edu
Website: www.schev.edu

Student Code of Conduct:
Misconduct is considered to be in conflict with the educational objectives of the school and thus subject to dismissal. Misconduct is cheating, forgery, plagiarism, furnishing false information, alteration of school documents, disruption or obstruction of teaching or administration, physical abuse of any person on school premises, theft or damage to school premises and property of other students, and use of alcoholic beverages and/or illegal drugs on school property.  Any sexual misconduct in class will not be tolerated.

SCHOOL'S PRIOR CREDIT POLICY (Non-Accredited Courses)
Security University maintains a written record of previous education and training of the veteran or eligible person which clearly indicates that appropriate credit has been given by the school for previous education and training, with the training period shortened proportionately, and the person and the Department of Veterans Affairs so notified.

SCHOOL'S Registration Requirements:
1. Evidence of Security+ Certification, or 12 months of professional work in information technology and relevant TCP/IP, or IT security certifications you have attained.

Student Standards of Progress